What We Collect and Why We Use It
We collect the information needed to run your account and process transactions. That includes your name, email address, phone number, and the payment details you enter when you deposit or withdraw via bKash, Nagad or Rocket. We also collect device data — your browser type, IP
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address, and session activity — to keep your account secure and detect unusual access patterns. When you make a deposit, our system logs the transaction reference from your mobile wallet so we can match your payment to your account accurately. We do not sell your personal
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data to third parties. We share it only where required by applicable law, or with payment processors directly involved in completing your transaction. Your data is stored on secured servers, and access is limited to staff who need it to support your account. We keep transaction
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records for as long as necessary to meet our legal obligations. If you close your account, we retain the minimum data required by applicable financial record-keeping rules. Everything else is deleted or anonymised. Use of this platform and the rights described here apply only where permitted
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under your local law and in eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.